Platinum Award

Our motorcoach dealership, The Hitch House, was honoured by Newmar for achieving a Platinum Service Award. John Summat, Newmar’s Vice President of Sales and Marketing and Matt Utley, Newmar’s Vice President of Service Operations were both on hand for the event.

The Hitch House was kind enough to extend an invitation to Lorraine and I to join the event and we had a chance to meet and chat with both John and Matt.

It was interesting to hear their perspective on the Canadian market for Newmar. John described the past five years as soft for Newmar in Canada which would be in sharp contrast to the explosive sales results for the industry generally in the United States.

For Canadians, the combination of our devalued currency, high taxes on personal income and consumption and a smaller population all factor into the decision-making for such an expensive purchase. Sites are limited to a season which, in most parts of Canada, runs only from May to September. Although there are lots of options for camping in Canada, we do not have the same range of options that you would see in the United States. For example, I’m not aware of a single Class A resort in Canada.

I shared those perspectives with John. Not that he hadn’t reflected on those challenges for Canada but it must seem odd that in one country, sales have experienced nine years of growth and in Canada, flat.

If the Canadian government continues to mishandle economic files, I would not be surprised to see the country go into recession. Doubtful that high-end coaches will be flying off the shelves anytime soon.

Oh well. We had a chance to walk through a King Tire, a New Aire, a London Aire and a Mountain Aire. All wonderful coaches.

We even had cake.

At 11 in the morning.

Retirement. LoL.

Congratulations to the team at The Hitch House. They have been great to work with from our experience.

Well deserved award.

0 replies

Leave a Reply

Want to join the discussion?
Feel free to contribute!

Leave a Reply

Your email address will not be published.