Newmar Recall Notice
Photo by Josh Reyes, Daily Press.
We follow several Newmar groups online. One of them being a Facebook group for Newmar motorhome owners. A member shared her story about a fire on their 2016 Newmar Dutch Star 4369. Based on her incident, many of us were concerned that the 2016 Dutch Star might have an engineering fault that could lead to a fire. And we were right to be concerned.
Here is the recall notice:
Newmar is recalling certain 2016-2017 Dutch Star and Ventana motorhomes manufactured January 22, 2016, to November 7, 2016, equipped with Cummins ISL engines. These vehicles, built on a Freightliner chassis, have a power steering hose that may be routed incorrectly, and, as a result, the hose may rub against the power stud on the starter motor, possibly causing electrical arcing and a power steering fluid leak.
Electrical arcing in the presence of leaking power steering fluid can increase the risk of a fire.
Newmar will notify owners, and Freightliner dealers will reroute the power steering hose for proper clearance, free of charge. The recall is expected to begin January 8, 2017. Owners may contact Freightliner customer service at 1-800-547-0712 or Newmar customer service at 1-800-731-8300. Newmar’s number for this recall is 16V 809.
I contacted my dealer and the Canadian rep for Newmar. Neither one had heard about the recall although they were very prompt in following up. I received the following from my dealer:
You have a great safety net looking after you and your coach. I have checked with both Newmar, and Freightliner concerning the issue that your friend had in regards to his Dutch Star.
I spoke with Freightliner, and the representative coincidentally had just finished speaking with Karl at Newmar. My understanding is that he will be contacting you by phone shortly.
Currently, Freightliner is determining the affected chassis serial numbers. If your coach falls into this serial number range you will most definitely receive a letter by mail from Freightliner and/or Newmar.
I also heard back from directly from Newmar. This recall campaign will begin early January. We’ll find out then if we have a potential fire hazard in our coach.
We continue to be impressed with the customer support that we have received with our coach. I have a bit of a concern with the potential for an engine fire as considerable heat is generated in that part of the coach. I am considering an engine fire suppressant system for the Castaway if just for the peace of mind.