Tag Archive for: Winegard Connect

Winegard ConnecT 2.0 Fail

If you check the Winegard ConnecT website, you will read the many highlights about this Internet WiFi extender. What you won’t find is that their product is only intended for use in locations where the signal strengths to your location are weak or unstable. For that, you need to raise a ticket.

I came across the issue by accident. We were running into some issues with the Winegard ConnecT and I decided to run a few speed tests.

This was the result when I was connected to the Winegard.

I’m sure that most of us would be more than happy with 23 Mbps at any RV park.

But.

Here is what the same computer, seconds later, reported when I was connected directly to the resort’s WiFi — bypassing the Winegard extender completely.

I switched between the two signal sources multiple times just to make sure it wasn’t some kind of fluke. I ran the tests on my smartphone, tablet and laptop.

All returned roughly the same delta in speed.

I updated the Winegard to the latest firmware just in case. Retested. Same result.

I then contacted Winegard technical support.

When connected to the Winegard, I am getting significantly slower speeds than when I connect directly to the WiFi source. For example, I ran fast.com tests on the same machine this morning. When connected to the Winegard, I was getting 23 Mbps. When bypassing the Winegard and connecting to the same WiFi source, I was getting 260 Mbps. Latency was about the same for both speed tests. Why would the Winegard be so much slower and is there anything I can do about it?

Thank you for your help.
Richard.

This was their reply.

Richard,

Adding our device in line creates an additional jump for the signal which can reduce speeds. If you are able to connect directly to the WiFi source that is always recommended. Our product is only intended for use in locations where the signal strengths to your location are weak or unstable. It will only increase speeds if the speeds are slow due to weak signal.

Thank you,
Winegard Customer Support

If you are considering purchasing this product please note the following:

Our product is only intended for use in locations where the signal strengths to your location are weak or unstable.

Important as you will not find that little data point anywhere in their marketing material or in their manual and that may influence your decision to buy the Winegard ConnecT.

Homeless

Our car is still out of commission and likely won’t be ready until late Wednesday. We remain stranded at our dealer as we await repairs.

The coach had to go into the shop today for a couple of items one of which was totally necessary and yet totally discretionary: a WiFi and 4G LTE Extender.

We had the dealer install the Winegard Connect 2.0 unit which provides an access point for the 20 Internet capable devices that we carry on board the coach. They now connect to the coach’s local network — the access point — and I only have to change one device — the Winegard Connect — to point to either a WiFi source or an LTE source.

20 Internet capable devices?

Yes indeed.

Smart TVs: 3 of them
Apple TVs: 2 of them
iMac: 1 of them
MacBook Pro: 1 of them
iPads: 3 of them
iPhones: 2 of them
Sonos Speakers: 4 of them
Logitech Harmony Remotes: 2 of them
Pioneer AV Receiver: 1 of them
Sony Playstation 4: 1 of them

We were without the coach until about 6pm this evening.

Homeless.

Our golden retriever was in her crate for most of the day in one of the offices at the dealer. Lorraine and I ran a few errands but also spent most of the day in one of the offices at the dealer.

The coach will go back in for a few hours at 8am tomorrow.

We likely won’t see the car until end of day tomorrow.

We should hopefully be back on our way on Thursday with our car in tow.